We joined the programme in the middle of it by the client request. The client needed our expertise to combine and understand the Yardi Voyager based platform and the Finnish business specifics. We approached the assignment by carrying out in-depth discussion with the existing program teams locally and internationally discovering the status of activities, issues and challenges.
After a few days, the local leadership requested an analysis providing a view of the status and risks, due to the significant issues they had been facing. At this point, the roll-out was a couple of months away. We deep-dived into the details uncovering the fact that a large part the design phase was incomplete. The design did not meet the local requirements. Modify proposed that the Go Live would be postponed and design would be completed. The client’s management accepted our recommendation.
The decision to postpone the implementation opened a new era for the preparations and we were asked to lead the local project activities. They started by re-planning the local project timeline and tasks including the redesign for the localisations, data model, integrations and processes together with the client teams. Also, we supported the international program team and other Nordic teams with their challenges. Additionally, to keep numerous technical aspects in progress, we build a bespoke project tracking and reporting package providing daily and weekly insights of progress and risks.
During the assignment, Modify offered a considerable amount of leadership and technical coaching for the client’s management and mentored the key staff with project actions providing intensive learning environment for the subject matter experts.